Shipping Policy

Shipping Policy

At 2025 EatN(GetN), we take pride in delivering your food and groceries fresh, fast, and right to your doorstep. Please review our shipping guidelines to understand how we work to ensure a smooth and timely delivery experience.

1. Delivery Areas

We currently offer delivery services in selected areas. To check if we deliver to your location:

  • Use the EatN(GetN) app and enter your address

  • Or contact us directly for assistance

We are constantly expanding, so stay tuned as we add more delivery zones!

2. Delivery Time

  • Standard Delivery Time: 15 to 60 minutes from the time your order is confirmed

  • High-Demand Hours or Bad Weather: Slight delays may occur, and we will keep you informed via app notifications or calls

Note: For bulk or party orders, please place your order at least 2 hours in advance.

3. Delivery Charges

  • Free Delivery may be available for orders above a certain value (as per promotional offers)

  • Standard delivery charges may apply based on location and order size. These charges will be clearly shown at checkout before you confirm your order

4. Tracking Your Order

  • You can track your order in real time through the EatN(GetN) app

  • Our delivery partner’s contact information will also be available during delivery for coordination

5. Unsuccessful Deliveries

Delivery may be considered unsuccessful if:

  • The customer is unavailable at the time of delivery

  • Incorrect or incomplete address is provided

  • Repeated calls or messages go unanswered

In such cases, no refund or redelivery will be possible unless valid reasons are provided and accepted by our support team.

6. Special Instructions

You can add special delivery instructions during checkout (e.g., "Leave at the door" or "Call upon arrival"). Our team will do its best to follow these requests, depending on feasibility.

7. Contact Us

For questions related to your delivery or shipping status, please reach out to us:

  • Email: eatn.online@gmail.com / vishnuvardhan7724@gmail.com

  • Phone: 9491600889 / 7386451723

We’re here to make your EatN(GetN) experience quick, tasty, and hassle-free!